I would like to thank you for all your help, the 2 x 2 seater settees are fantastic and so comfortable. I was kept up to date on the progress and the delivery men were very helpful.
I found the website for just4sofas during an online search looking for a reputable furniture company after a disastrous encounter with DFS which left me with a terrible fight on my hands to get my money back after the sofa they supplied me with turned out to be faulty and utter cheap and nasty rubbish! Obviously after that terrible experience with DFS I was very nervous about ordering from another company fearing they might be the same! How wrong could I be, just4sofas were fantastic from start to finish! Website nicely and clearly set out, I trawled through all their testimonials and read them feeling encouraged that this might just be a good company so went ahead and placed an order that night. Next morning I received a call from Paul confirming our order and notifying us it would take approximately 11 weeks to make and deliver which was fine for us. It was truly worth the wait as the sofas are absolutely stunning quality and you can't rush this level of quality! In the meantime my partner was rushed into hospital and due to circumstances I had to phone Paul and explain I would need to change our order due to change of needs circumstances and he was very understanding and accommodating to changing our order even though our original furniture was well underway to being made. We needed to change one of our ordered sofas to a chair which Paul allowed us to do and which we were so grateful for. I further needed to ask them to delay our order for delivery as it was quite chaotic when my partner returned home from hospital so we were unable to take delivery until a few weeks later, all of which Paul and just4sofas accommodated with no complaints at all, just being helpful and understanding the whole time. Finally we took delivery of our beautiful Windsor teal superior sofa and chair a week or so ago and we couldn't be more delighted with them. I can't rate the quality highly enough. This company offers 5 star ⭐️ service from start to finish which is a rarity these days! Finally even the delivery guys were fantastic, very polite and courteous, carefully unwrapping the furniture, setting it all in place and removing all packaging. Would recommend to anyone in a heartbeat. Thank you just4sofas
We were looking for good quality leather recliners. It's a jungle out there. Bonded leather (which is not really leather at all) thrusts itself at you, but dig deeper and you'll find it's not good value. Landing on just4sofas was a revelation. Good advice, excellent quality, reasonable prices (given the quality) and a guarantee. Ordering was easy. Paul kept in touch about delivery, which was a bit of a wait - but then they were built to order. Delivery was swift and painless and the delivery crew were efficient and careful. And now we have a living room with sofas that are as comfortable as you will find and they look simply stunning. Highly recommended.
Very pleased with my furniture. The customer service and especially the delivery guys were very professional and helpful. Delivery was at the time given to me. A very happy customer who would definitely recommend your company.
From our original viewing and testing of the large variety of sofas in the showroom at Bicester to the point where the two sofas were delivered on time as promised, on the whole it has been an extremely pleasant and enjoyable experience, made more so by Paul and his Bicester showroom staff member. The two sofas, a 2 and 3 seat Modena in Windsor cream semi-aniline leather/electric, have so far met all of our expectations with regard to quality and comfort. I would have no reservations in recommending just4sofas to friends and neighbours. We were especially impressed with the follow-up call from Paul after delivery to check that everything was OK.
Ron and Audrey Neale
Our new 2-seater recliner is going to be a disaster as I don't think we will ever want to get off it! Like others before us we thought buying online without seeing or trying it out was a gamble but as we were struggling to find anything else suitable we took a gamble and we too were not disappointed. Our delivery was later than expected but Paul was helpful throughout. The delivery guys were great & did not complain despite having to carry the sofa up to the 2nd floor. Would certainly recommend the company and the product to anyone considering purchasing.
Many thanks for our new sofa, it's great and lovely and comfy. Service from the delivery men was excellent and they cleaned up after they unpacked.
I recently purchased a gorgeous red leather recliner from just4sofas. I have had it for a couple of weeks now and I must say, it's the most comfortable chair I have ever owned! The quality of the leather is excellent. Top marks for customer service. The delivery men were really helpful and cleared away all the wrapping and also took away my old leather recliner. I would definitely, highly recommend just4sofas to anyone looking for top quality leather chairs and sofas.
I was a little nervous about buying sofas without first trying them out and sitting in them at the showroom, but I needn't have worried, they were perfect! The swatch samples arrived within 48hrs, so my wife and I were able to decide on the colour and type of leather that suited us, and the ordering couldn't have been easier. The three pieces were delivered on time, very well wrapped so in excellent condition, and the very pleasant delivery men unwrapped, removed the wrapping, checked that everything worked correctly ... and they now sit proudly in my drawing room. Excellent service throughout, well done!
I am very satisfied with my sofa, it is very comfortable and all I expected.
We went several times to Wyevale at Bicester to check out the chairs looking at colours & styles. Eventually we decided & put our order in. Got our sofa & chairs delivered on the day and time that we were told, the delivery men were excellent and took away all the packaging. We are so pleased with our purchase & highly recommend the product to anyone.
We are very pleased with our new sofa. It is very comfortable and easy to use the recliner button to adjust it. After sales service is good with a phone call to find out if I was happy with the delivery and sofa. I would recommend the company to family and friends.
I’m so glad i discovered Just4Sofas. I sent for a couple of samples and these arrived within a few days. Having finally settled on my choice of design i really wanted to see the chair in action so I visited the showroom, no appointment needed, and took my time looking at all on offer. A very helpful sales lady answered all my questions and i placed my order there and then. Near the time of delivery i received a text letting me know when i could expect my chair to arrive, then a few days before, i received confirmation of day and time and finally one to let me know it would be within a few hours of its arrival. Mine arrived on a sunday, this i imagine would be very useful to people who work all week. Delivery to my 1st floor flat wasn’t a problem. All packaging was taken away, the chair assembled and tested. I was asked if every thing was to my satisfaction. You bet, the chair looks and feels great and is very easy to use. I wouldn't hesitate to recommend just4sofas. A friendly and efficient service, i was kept up to date regarding my order and my chair was delivered on time. Great, no fuss shopping.
It has been a real pleasure doing business with you. The lady we saw at Bicester knew exactly how to deal with customers - ready to help / answer questions etc., but not like so many places these days - intrusive. The phone call re delivery date came inside the expected target date, and even before you collected the balance. The 2 hour delivery slot was very helpful, and the chaps turned up at the beginning of it. The dark red leather looks fantastic against the oak floor.
Last year we bought 2 Parona 2 seater electric double recliner sofas. The service was excellent and troublefree from the minute we first spoke to Paul up till he gave us a follow up call after delivery (which again went perfectly). Whenever my 90 year old father came to visit he made straight for 'his' sofa and we had trouble getting him to go back home again ...........so we had to buy him his own! He became the proud owner of an Avalon electric riser recliner chair about three weeks ago which he loves, and I've just had a call from his neighbour to say he didn't bother going to bed last night as he was too comfortable in his chair!
Just had the Imperia 3 seater reclining sofa delivered! It exceeds all my expectations, beautiful to look at, really comfortable, superb quality & the envy of my friends! Dealt with Paul over the telephone, from placing my order to delivery the whole experience was stress free! I had looked round several furniture shops & couldn't find anything I liked, I'm so glad I searched online & found Just4Sofas. I would definitely deal with them again & will recommend them to my friends without any hesitation. Thank you Paul, I couldn't be happier!
Thank you for your great service and very helpful delivery men. I am delighted with my new Chelsea 3 seater sofa.
Just to say thank you for your help in purchasing my sofas. I am absolutely thrilled to bits with them. They are really well made and so comfortable. I would recommend Just4Sofas to anyone. The delivery men were on time and really polite.
We wanted both a new two seat and three seat leather sofa. Had a look around in the various furniture shops but couldn't find what we really wanted. We live near Bicester so we went to the showroom at Bicester Avenue to have a look at what was there. Great range on show. Found what we wanted and had a chat with the lady at the sales desk. The sofa units were delivered on the Monday morning as advised. (Had a text message advising delivery ten days before the due date and another text message three days before delivery advising us of the time window.) The two delivery chaps did a lovely job in getting the units into our house, putting them together and taking all of the packing away. We now have two lovely electric recliner units. Very comfortable, very well made. Thanks very much to all concerned.
Paul and Marina
Thank you for the excellent service you provided. The chairs are beautifully made and extremely comfortable. I was kept informed throughout the process and two charming men delivered and unpacked the chairs, taking the packaging away with them. I can highly recommend just4sofas for service and product.
We would like to thank your company for the excellent service we have had, from initial contact to our visit to your display at Bicester and now to delivery of our new furniture. The suite is exactly what we hoped for, and the colour just what we wanted. The delivery went smoothly, within the time slot allocated and the delivery men were excellent, setting things just as we wanted and clearing up after, in a friendly and professional way. We couldn't have asked for a better experience or more comfortable furniture.
From beginning to end the experience of purchasing our sofas from you has been 100 %. We have felt that we have been looked after and the quality, look and comfort of the sofas have met up to our expectations.
A great product and very pleased with the service from purchase to delivery also delighted with the quality of the sofa and chair and would not hesitate to recommend this company.
Stephen Roy Alexander
Thank you so much for your excellent service. I cannot say I was worried about ordering online because you have a brilliant reputation and I read a lot of your testimonials. I shall be in touch again in the future.
Having received our 2 & 3 seater Rimini Sofas this week, we are more than pleased with the service from Just4Sofas and also the delivery men who were very helpful, nothing was too much trouble. We would not hesitate to recommend you to our friends & family. Thanks for your service.
June and Trevor Lowe
We were looking to replace a reclining armchair, and had looked at many models available in large Retail Stores. We came across Just4sofas on the web and The Rimini model and colour matched our existing leather sofas which were still in excellent condition. We went to the showroom at Bicester to confirm the quality and comfort, after which we ordered. I was particularly impressed by the very competitive price and the 10 year warranty on both the structure and electrical mechanism. I paid a small initial deposit, with final payment just before delivery. The chair arrived within the order deadline, at a designated time by 2 men who carefully unpacked and installed the recliner. They tested it and it works quietly and perfectly. The reclining armchair has exceeded our expectations and I would have no hesitation in recommending the company. It is one of those successful internet based companies that offer great quality and an excellent warranty at an attractive price.
We stumbled upon this website after endless weeks hunting around furniture shops, looking for the ideal sofa, but nothing stood out from the crowd. From the first contact with Paul until the courtesy call at the end, I have got nothing but praise. Paul answered our numerous questions & we felt reassured this was the right sofa for us. There's always a slight caution when buying online, especially a big purchase, but we needn't have worried. We bought an Imperia burgundy electric settee & chair and decided to add a storage footstool to the order later (which again, was dealt with quickly & efficiently by Paul). The sofa is sumptuously comfy, the leather is soft & the colour is rich & gorgeous. It fits in perfectly & the additional 10 year warranty, gives us peace of mind, although we hope we'll never need it. The whole buying process has been a pleasure.
My new 2 seater electric sofa arrived today and was set up absolutely perfect and it works a dream.
I write to acknowledge the delivery of our leather Rimini reclining sofa. It is a delight and adds so much to our room. The delivery people were excellent: polite, clean and punctual. In this day and age when mass production of mediocre goods has replaced craftsmanship, it is pleasing to see that there are still firms such as yours that produce quality products.
Dr. Shahkar Mossaheb
My wife and I visited the Bicester Avenue Home and Garden Centre twice in order to be sure that we were happy to order furniture from Just4Sofas. It was obvious that these are really comfortable items. We were impressed that we were given as much time as we wanted to try out the features and the several options available. The wide range of colours, fabric and leather choices meant that we were pleased that there was no pressure to make a decision until we were sure! The order was taken very efficiently and a delivery date of about 12 weeks proved entirely accurate. Notice was given approaching the delivery date to ensure a suitable 2 hour window could be agreed. The installers arrived exactly on schedule! They were helpful, efficient and tidy - installation was completed within an hour and we were left to admire and enjoy our extremely smart and comfortable new furniture. The 10 year guarantee is reassuring and overall we are very happy customers.
Mike and Mary G.
I am so pleased I came across this website. I received my sofas this morning and the quality is outstanding. Beautiful soft chocolate leather, I was a little sceptical of ordering unseen online but the website is very good and the customer service has been first class. I would highly recommend just4sofas.
Just got my sofas - very pleased with the service, delivery was on time, and the fitting was quick and polite. The sofas are very good quality, thank you.
I received my sofa this morning. The quality is excellent and the delivery guys were polite, quick and on time. Since first accessing your website your company has provided outstanding customer service, from each phone call and my visit to your Oxford shop, followed by various emails which were all answered quickly. I would recommend your company for first class quality and service.
We were looking for good quality (leather) recliner chairs. I was impressed by the chairs on the Just4Sofas website. I requested samples which arrived promptly the next day, followed by a call from the company. We went to see the selection at the Bicester Avenue Home & Garden centre as we wanted to try them out before ordering. There, we got a lot of help and assistance from a very nice lady sales person. What helped us to make our mind up was the 10 years guarantee given by the company. The chairs were delivered yesterday, well ahead of the arranged time and so far we are very happy with them. They are very comfortable and look great. We received good all round service from Paul, the company representative. Hopefully we will order the 2 seater sofa to match our chairs in the near future. I certainly would recommend this company to anybody.
I would like to thank you for making our purchase as easy as possible, it was quite painless. Also, your quick response to my initial enquiry was much appreciated and your answers were clear. My furniture, although brand new looks fabulous, the quality is as you said, above average. Having now sat on them they feel very comfortable indeed, and the electric reclining operation is a breeze. It is always a worry when you buy such an expensive quality product on line without seeing it 1st hand, and not able to try it out, something I rarely do, but your web site I found extremely good and informative, the specification details helped me make my decision, which also helped assure my wife when I could explain why we should go for just4sofas when comparing other furniture suppliers. On a final note, the correspondence for a delivery date from yourselves and then the time of delivery was excellent with my sofas turning up exactly as scheduled. The delivery guys were very courteous and brought the sofas in with care, and assembled them in good time whilst taking the packaging away with them. My wife and I will look forward to many years of sitting in comfort on our new sofas. All that needs to be done now is for my wife to come home from work to physically see and try them.
Our suite arrived today bang on the time that we were given with two very nice men who were great - they would not stop till all was done (old suite out and new one in.) The colour was exactly what we wanted and the leather quality is outstanding and so soft. We could not recommend just4sofas anymore highly than top marks for service and help, always informing of what was happening and when. We would like to thank Paul and all his staff for a very good service and advice.
Steve & Sylvia Yeo
Delighted with our new sofa - so comfortable and looks fantastic! It's so refreshing to deal with a company that gives great customer service too. Having tried the sofa on display in Bicester, ordering over the phone was easy and you were so helpful on advising about size and availability to ensure we had a great sofa in time for Christmas. The delivery arrangements were also very efficient, so we didn't have to wait in all day or take time off work. We'd definitely recommend you, for quality, price and all round great service.
Very pleased with the service and the quality of the suite is definitely of a superior quality. Found the firm very friendly and easy to deal with. The delivery was executed when promised and we're very happy with the result.
Mr and Mrs Faulkner
We have just had our sofa delivered and we are really happy with it. The quality is really good. We would not hesitate to use this company again.
Absolutely fabulous. I have just taken delivery of my new furniture from Just4sofas and am absolutely thrilled. I chose the Avalon range because of the riser-recliner chair and also the electrically operated 3 seater sofa. The leather is so sumptuous and the colour I chose was Windsor teal which is deep and rich. It is so comfortable, you sink into it like a cloud.The electrics are silent and work like a dream. I, nor my family have ever seen such superb quality in furniture. Little hiccup with the delivery guys re disposal of old furniture, was quickly put to rights by Paul,who seems to be the anchor of the firm. From start to finish his customer service and knowledge of the product has been exceptional. Thank you so much Paul for all your help.
We are very delighted with our purchase from Just4Sofas! From the beginning when I stumbled over the website, I totally trusted it (it has a very professional look). Then, I asked for some samples and these were delivered very fast. The fact that Paul called me and was very professional gave me again even more confidence. It felt that they truly cared as buying furniture is quite a serious decision and all of these aspects were very important in my placing an order, especially when i didn't try out the furniture before ordering. Finally, we got the chairs and they are even better than in the pictures. They are ultra comfortable, the leather is of very good quality and super smooth. Already in love with them. Thank you very much and keep up the excellent customer service with a personal touch.
After first seeing the Perth two seater three years ago and then looking around at other products and saving up, we finally ordered the two seater and two chairs. The suite arrived earlier than expected which was a real shock and once delivered and in place, it was well worth the wait. The chairs are so relaxing that you don't want to move out of them and just feel as if they were made to fit. Just4Sofas answered all of my questions about the suite, including delivery and collection of the old suite. This was sent from the recliner chair, where else!
Well what can I say, this recliner chair was delivered on Saturday 21.11.2015 for my mother who is 91. We are delighted with it, the leather matches mum's sofa which she is very pleased about. The service from start to finish was brilliant and we were kept informed all the way through to the day it was delivered, and the delivery men were very helpful. Let's hope mum has many more happy years with her chair. Once again we would lie to thank everyone at Just4sofas for their help.
We have been very happy with the service provided from start to finish, good quality comfortable reclining chairs. Delivery as promised and time scale spot on plus delivery men were very professional polite and took all packaging with them. Would use again without hesitation.
After being let down by another company we found Just4sofas on the net and we're so pleased we did, first class service and so easy to order. The quality of the sofa is of a very high standard. Paul was a pleasure to deal with, delivery was very fast and the call after delivery to see if everything was ok was very good indeed. First class company, hope to deal with them again.
The new sofa arrived and looks very handsome in it’s new location. As we discussed, it was difficult to get it down the narrow stairs into our basement kitchen/sitting room but fortunately you had arranged for the sofa to come apart and the delivery team did a great job and managed to get it in ok. The sofa is great, the price was very competitive and the service could not be faulted. I have no hesitation recommending your company to prospective customers.
Once we had chosen our suite, the process of ordering from just4sofas was very easy, just a phone call. Any queries were answered quickly. Once the suite was in stock, delivery was arranged to suit us. The delivery men were extremely helpful in unpacking, setting up the suite and taking away the packaging. Also most importantly we are extremely happy with the suite itself and the quality of the leather. We would not hesitate to recommend just4sofas.
My Wife and I decided to replace our two three seater reclining leather sofas. We did a lot of research to find the the best quality at the best price and we found Just4Sofas. We visited the site where these sofas are displayed in Littleport and decided to purchase two 3 seater recliners together with a matching storage stool. One of our concerns was our existing sofas needed to be removed from our first floor lounge into our garage. From the first contact Paul was very helpful and professional sending us samples and assuring us that he would arrange for the delivery team to remove our existing units. The sofas were delivered today, and we are delighted with them. As promised the two men removed the existing sofas before installing the new ones. They were very helpful and polite. When you spend the sort of money we have for these sofas you look for a professional and helpful service, this we certainly got from Paul at Just4Sofas even getting a follow up call this afternoon from Paul to make sure it all went well and we are pleased with our purchase.
We love our new sofa! We needed a recliner urgently as my husband had a dislocated shoulder and was not comfortable in bed. The sofa could not be made and delivered for 11 weeks, but Just4Sofas lent us a reclining chair while it was being made, which solved our problem. Excellent customer service throughout, with phone calls at every stage to keep us informed. Would not hesitate to recommend.
I am very pleased with my lovely new sofa, it's beautifully made and the quality is excellent. Just4Sofas were friendly and helpful when I contacted them and they couldn't do enough to assist me in picking the right design for my home. I was given a two hour time-slot for delivery, so I didn't have to wait in all day, which was very handy, plus the delivery team were great in setting the sofa up for me and making sure everything was fine before they left. All in all a fantastic service from Just4Sofas and I would definitely recommend them.
I am delighted with my two two-seater sofas which were delivered three weeks ago. Delivery was easily arranged and they were delivered on time (on a Sunday!!) by a very helpful two-man team, quickly assesmbled and my sitting room furniture arranged to my request. All the packaging was efficiently removed and I was left with nothing to do but enjoy them! All the comments from friends and family have been very positive and I am enjoying them immensely. I had chosen the dark blue leather and was a little anxious they might be too dark but not at all. I am delighted and I would thoroughly recommend Just4Sofas to everyone.
I am really pleased with the furniture and have been extremely satisfied dealing with you. I appreciate the fact that you agreed to change the colour of the sofas when I realised I had ordered the wrong one. Thank you for an excellent service.
Me and my partner recently purchased three seater and two seater leather recliner sofas from your company. I would like to say how happy we were with the professional service you delivered - offering us advice on model choice and keeping us up to date on expected delivery. The quality of the leather used on the sofas was what we expected, a high grade leather which feels soft and doesn’t look cheap, and the colour was exactly what we wanted. The structure of the sofas are very well made with the correct height from the floor and providing a perfect neck rest while seated. The recliner system is also very good which is easy to operate by pressing the side button. It only takes a few seconds to recline into a lay down position and back into a sitting position without making too much noise. Overall the sofas are very comfortable and fit well in our living room. I would highly recommend your company to someone who is looking into buying a new leather sofa. For a few weeks prior to ordering our sofas with you we visited a number of well known showrooms and we noticed the quality displayed was not anything near the same level of standard compared to the sofas your company produce. Also it is reassuring that you offer a better quality warranty and a professional after care service.
Very Happy with my recent purchase from just4sofas. From ordering to delivery i was kept informed every step of the way, and when my recliner chair arrived, i could not believe the quality and workmanship which has gone into making it. To say i am happy is an understatement, and for comfort, the chair just seems to “cuddle“ you. Will definitely go back to just4sofas for any future purchases, a lovely company to deal with and would highly recommend to anyone.
Mrs B Scott
We received our 2 new sofas on Friday afternoon. The delivery guys were courteous and set up the sofas for us and removed all packaging. We have just spent the weekend getting used to our new purchase and can tell you that both my wife and I are over the moon with them. My wife was originally sceptical at the choice of two different colours but I can confirm that they compliment each other perfectly. We did spend a lot of time researching other retailers before deciding to purchase from you but I can tell you that we have made the right decision choosing your company. The quality is second to none.
Alan & Valerie Parsons
Many Thanks. Very Pleased With This Suite, And Excellent Service, And Value.
B & A Wheatley
We are extremely delighted with our Rimini 3 seater Electric Reclining Leather Sofa which was delivered in the promised 2 hour time slot yesterday afternoon. We are very pleased with the product. Everything seems to be very well-made and fits nicely together. The leather is very soft to the touch. It seems a quality sofa. Most importantly, due to the previous two bad experiences with another high street furniture store, this delivery was well-protected and packaged. When unwrapped, the product was clean and tidy and the delivery team were courteous and very helpful.
Mike and Louisa Harris
I had visited all the big name retailers when researching for a recliner sofa. As I am short many were not comfortable to sit on as they were too big and the seats too deep which aggravated my lower back. I was about to settle on a compact GPlan model but a preferred leather finish was working out expensive. By chance I came across the Just4Sofas website and was impressed with the designs of the sofas and the prices. I sent off for swatches of the colours I liked and they arrived very quickly. I liked the look and the feel of the leather. I did not know much about leather furniture but was aware that some that are sold by the big stores are only bonded leather and you could also see how corners are cut by mixing fabrics. Using information received on the back of the swatches I researched more information on the different types of leather used to make the sofas (soft grain/semi-aniline leather). I also visited a showroom to check on the comfort of the chairs and knew straight away that I would be making my purchase from Just4sofas. I ordered the Imperia electric recliner three seater sofa and electric single chair in windsor burgundy. Paul was very helpful about how long my order would take. Delivery on the day was well within the two hour window given to me. I was a little worried about them being able to get through the door but Paul had assured me the backs came off the sofas, which was indeed the case. The chairs are very comfortable to sit on and have helped to ease my lower back pain when sitting. I also find the leather to be warm in comparison to other leather chairs I have sat in. I am very pleased with my purchase and the delivery service.
Miss M Walters
Fantastic service from initial order to delivery. Kept informed through out process. Delivered on time & recliner set up and all packaging removed. Would highly recommend & would buy from again. 10/10 5* service.
At first I was not sure about buying such a large item unseen as it were from the Internet ! However, no need to worry from dealing with the company from the first point of contact through to the delivery was perfect... We are delighted with the purchase of our two seater electric recliner sofa. It is of a high quality leather and it is so sumptuous.... Mum and I love it.... Thank you so much for all your help at various stages of the purchase. I would like to finally complement you on your delivery company ... We had a two hour slot from them and they arrived fifteen minutes into the window! Absolutely brilliant .... We would highly recommend Just 4 Sofas......
We are delighted with our sofa, it's extremely comfortable, the motors are extremely quiet - maybe silent would be a better description. Delivery was earlier than the forecast window.The sofa was extremely well packaged with protective polystyrene, and the whole sofa sealed in a plastic cover; all packing was removed by the delivery men. I'm extremely satisfied with the sofa.
Graham and Jackie Purdy
I have to say the sofas have exceeded my expectations, in respect of both quality, appearance and comfort. The comfort aspect was a concern because I bought them purely from what was shown on your first class website rather than paying a visit to your showroom. However any concerns that I may have had have proved to be without foundation as they are the most comfortable sofas that I have experienced. It has also been a pleasure in dealing direct with you, on a personal level, especially as, at no time whatsoever, did I feel under pressure to purchase.
Had delivery of my 3 & 2 seater leather recliners on Saturday and am extremely happy with not only the looks but the quality, The two delivery men carefully moved the recliners into the living room, unpacked everything and checked the recliners were all working. With the long guarantees given I'm sure I've purchased furniture to last.
From start to finish the service I received was superb. I was talked through the options to meet my requirements for a riser recliner arm chair, keeping me updated on expected delivery date. A professional service throughout right down to the delivery team assembling the chair and positioning it exactly where I need it. As for the chair! It looks great and is extraordinary comfortable. An all round great value for money experience.
Exceptional hands on service from Paul. Excellent Quality. Delighted with the service we received and would not hesitate to recommend..
Tony and Liz Deavall
Have just received our new sofas and we are delighted with them. The Windsor leather is gorgeous and the colour - Burgundy - is excellent. Sooo comfy and so many positions for comfort. Delivery was fast and efficient and before the time stated. All in all a very easy and pleasant experience. Would thoroughly recommend. You get what you pay for.. .
I should like to extend my thanks to you and your workforce for the time and trouble that was so obviously spent fulfilling my order. I had no problem in ordering the chair chosen and was assisted by your very able sales personnel in every way. I was pleased to receive some swatches for the covers so that the material colour and pattern could be compared with my current furniture. Nothing was too much trouble and regular updates concerning its production progress were frequently made. Your attention to detail and concern were particularly notable. The chair arrived as promised, on time and installed with care with its predecessor being moved into another room by your delivery team. Nothing was too much trouble for them. Thank you for your caring and efficient service.
Our sofa has just arrived and it has exceeded our expectations as it does everything we needed and more. It's very comfortable, and just the right size. We did check on the measurements of all the sofas and the one we chose is exactly as stated on the web. As you are aware, my husband is disabled and accurate measurements were of the utmost importance. Thank you for your excellent service and advice, and for the freedom this sofa has given us.
We are delighted with our new sofa. It is very comfortable. The electric recliners are very quiet and have already been well used!! We love the style and colour and the sofa fits in very well with our other sofa. The customer service from purchasing to delivery was 1st class.
I would like to say how pleased we are with our reclining sofa and chair. The build quality is excellent and the motors very quiet. Delivery date was as promised and the slight issue with the delivery was swiftly sorted by Paul. The crew that delivered and assembled the sofa in our living room were very professional and courteous.
Thank you for the follow up call after delivery of our sofa. It is a beautiful sofa and we are very pleased with the quality as well as the efficient delivery. My husband is even considering buying a second one!
Just received our sofa and armchair (both recliners) and we are very happy with them. Dealings with the company have been refreshingly professional and delivery was excellent.
Just wanted to say how pleased I am with my new electric Modena 2 seater sofa & recliner chair. Just4sofas have provided excellent customer service & value for money. I would recommend them to friends & family without hesitation.
I cannot tell you how pleased I am with my new very comfortable lovely Avalon electric sofa. The delivery time and date was agreed and arrived on time without any problems. The customer services from ordering until delivery was second to none. I would like to thank Paul for a first class service from start to finish keeping me informed every step of the way. I would recommend Just4sofas to anyone looking for a quality sofa.
Thank you for providing a first class service with our recent purchase of a two seater recliner and chair which we are extremley pleased with.
Mrs Y McGowan
Our new leather two seater-electric recliner is fabulous. The classic style fits in with the rest of our furniture, the build is solid and the motor is quiet. The attentiveness of the Just4Sofas team from ordering up to post delivery has been great and the 10 year guarantee gives real peace of mind. Thank you!
Just a quick note to say how pleased we are with our new sofas. The whole process was very simple, the delivery date timing was as expected, the actual delivery was on time and the guys delivering were polite and helpful. We would have no hesitation in using the service again.
I recently received my new leather superior chair. Everything went so smoothly from ordering to delivering. The delivery men turned up on time, unpacked it, and assembled it. I received a follow up call the next day to confirm everything was ok. Brilliant customer service. It's just what I wanted.
We would just like to say how delighted we are with our sofa, it is everything we had expected and more. It’s incredibly comfortable, excellent quality and well made and the motors are very quiet with a smooth action. We were impressed with the communication with yourselves, providing help and information before we purchased, and then keeping us informed about the delivery date. We did ask a lot of questions! The delivery guys were excellent, they rang to confirm that the date for delivery was convenient and that they would give us a delivery slot the day before. They arrived on time, two very smart uniformed personnel who assessed the site before starting. They took their shoes off when in our property, I did not ask them to do this. They unpacked and assembled and made sure we had all the information and understood it, then took all the packing away. We then had a phone call from Paul to ensure that it had been delivered and that we were happy. Absolutely excellent service and customer care, 5 star all round.
I would just like to say how pleased we are with our purchase of our two and three seater electric reclining settees which arrived today. We have been kept fully informed with regard to delivery and the settees were delivered and tested before the drivers left. The quality is excellent and we hope to have many years of service from them, especially as they have a ten year guarantee to give us peace of mind. I would recommend Just4sofas to anyone wanting a quality functional product.
Wow, this is a company that pulled out all the stops to make sure that we were completely satisfied - and we are! Our Ultimo reclining sofa & chairs in Windsor Espresso semi aniline leather is everything that we hoped for. Can't recommend this company highly enough! Many thanks Paul for all your help.
Mr & Mrs Peter Gent
My new sofa came today and as promised it is fab fab fab. The delivery guys were also great.
The delivery was on time.The delivery team was efficient and courteous,and the sofa seems well made and comfortable. The online ordering process was simple and dealt with immediately. We are very pleased.
We are very pleased with the sofa. The delivery guys were very courteous and helpful.
I purchased an electric recliner sofa and a manual recliner chair and I am extremely satisfied with my purchase. I was slightly concerned about making such a large purchase on-line, sight unseen but, the fabric samples that I received were accurate, the build quality is strong and both items are very comfortable. The customer service that I received from initial purchase to after delivery has been excellent and I would definitely recommend Just 4 Sofas to anyone.
We have just received our new two and three seater Imperia electric recliner sofas and are completely over the moon with our purchase. The quality of the product coupled with the outstanding service from Just4Sofas has simply made this one of if not the best purchase ever. Looking back over the whole journey from visiting their Cambridge showroom, to obtaining a selection of leather samples, ordering the sofas online and the final installation now appears seamless. Aside from the outstanding value and build quality the one thing that impressed us the most was the very high standard of delivery and installation. Take a pat on the back J4S and long may you continue your good work!
We are really delighted with our furniture, well worth the wait to get the fabulous Windsor Red leather couch & chair . The colour & comfort is absolutely brilliant and greatly admired by everyone that has seen it. Many thanks to you Paul for all your help quickly replying to any queries we had. It has been a real pleasure dealing with you.
I purchased a sofa from Just4Sofas after seeing them in a showroom at Bicester Avenue. The website was very easy to use and I placed my order without any trouble. My emails enquiring about delivery were answered promptly and advised of when I could expect my sofa to arrive. The delivery day and time slot was agreed beforehand and went without a hitch and I am thoroughly pleased with my new sofa.
I am extremely impressed by the whole transaction. The website was clear and easy to use, the booking was smooth, with an extremely quick response, which was helpful, courteous and superb customer service. The process was handled smoothly from order to payment, and a timed delivery slot. Altogether a really pleasurable experience - and the sofas are just as described, with an excellent finish. I would certainly have no hesitation in recommending this company!
We are extremely pleased with the quality of our furniture. We scanned the net for suppliers before settling on Just4sofas. We based our choice on your web site and on your excellent customer feedback. We are pleased to join their ranks with our own recommendation. The delivery guys were 1st class and advised us of their arrival some 20 minutes before they arrived. They were quick and efficient, extremely cheerful - we were their first drop, and took all the wrapping away with them. All in all a first class job.
This is my second purchase from Just4Sofas – this time I purchased an all electric Napoli suite in black soft grain leather. My experience with this company in terms of customer service and quality of product was just as good as first time round. We had a small issue on delivery – a slight mark on the corner of one of the chairs. I spoke to Just4Sofas and within a few days a technician arrived to make the mark disappear. Problem solved! I’d have no hesitation in recommending this company to all my family and friends.
I have received delivery of my sofas. I am really pleased with them. The quality and workmanship is absolutely first class. The delivery lads were great. They delivered on time and assembled the furniture professionally. Thank you.
I am thrilled with our ever so comfy leather sofa and chair that we had especially made by Just4sofas in the most amazing sunshine yellow. This is definitely a talking point for everyone that walks in and, alright they might not all like the colour, but they can't dispute how very comfortable the seats are. Once they sit and recline they stay for the evening! I have been very creative to keep my big dog off the suite by using laptrays and folding tv tables when we are out of the house, she hasn't tried taking them off. The delivery was very efficient and actually earlier than expected so I was well pleased.
I'd been looking for two new sofas and stumbled upon this website. Not knowing anything about this company, I read all the reviews and was intrigued with all the positive feedback. I emailed the company and Paul rang to help with my enquiries. There is a showroom in Ely where we could see the furniture so my husband and I took a drive to see the reclining sofas and were really impressed with the quality and comfort. The colour we wanted was Charcoal in soft grain leather so Paul posted us a sample, which was perfect. Ordering was easy, 10-12 wks (it was 12wks) and delivery was on time at 10 am. Two very fit young men carried the sofas into place, unwrapped them and disposed of all packaging after setting up. I'm so impressed with this company for quality of goods and follow-up. I know it's a bit nerve racking ordering such goods online and spending this kind of money, but I need not have worried at all - top rate service and goods. We've saved ourselves several hundred of pounds buying this way, rather than shopping in the high street. Many thanks to Paul and his team for quality goods and quality service.
The sofa is very good and delivered exactly on time.
I am very pleased with my new furniture. Only problem is that it is so comfortable, I keep falling asleep!! I have told friends about your company and told them to check it out if they need new reclining furniture.
I am delighted with my chair and everything has happened like clockwork. The chair was delivered promptly on the day stated.
Very good. The two men were very helpful and polite and took care with my settee. A credit to your company.
Excellent service from beginning to end
We are delighted with our luxurious Napoli furniture from Just4Sofas. Paul and his small team were very helpful and good at keeping in touch and it was refreshing just to be able to buy a high quality product for the price quoted, without all the so-called discounts, sales tactics and pressure to buy additional insurance/care packs which we have come to associate with all the big chain stores. The electric 3-seater reclining sofa, 2 electric reclining chairs and storage footstool - all in Windsor Brown semi-aniline leather - arrived on time and have transformed our living room! Would definitely recommend to friends and neighbours.
My Napoli sofa and chair are wonderful. So comfortable I am in less pain than I was before. The quality is superb and I love the colour. Paul even gave us some compensatory vouchers because of the delay. Wonderful service. I am recommending Just4Sofas to anyone who will listen.
Very pleased with the 2 Seater Electric Napoli Sofa thank you.
Purchasing a piece of furniture that you can spend a few hours a day sitting on online without even seeing the item for real let alone sitting on to try the comfort is a bit of a gamble. But after reading the testimonials of previous customers about the build quality and comfort I took that gamble and glad I did.
The electrics are pretty quiet and so smooth, the leather is quite warm (unlike my chair and old suite). As for the comfort I can only go by the fact that I've only had chance to sit on it 4 times this week and 3 out of the 4 I fell asleep while watching TV and that is not normal for me. The first day my granddaughter was with me and she too fell asleep during another viewing of one of Disney's princess films (this was early evening and unusual for her as well). Looking forward to missing many more films etc. :).
So overall very pleased with the sofa and even though it took a little longer than expected to arrive I liked the fact that you telephoned me to keep me informed instead of just sending me an email. It's the little things that make the difference.
Again, thank you Paul and Andy. I would not hesitate to recommend Just4Sofas to anybody.
I discovered Just4Sofas when I was browsing the internet and my interest was fed by the many appreciative reviews from satisfied customers, along with the information and pictures of the products and also the very competitive prices for the quality leather furniture.
Buying unseen from the internet is a risky business and I was wary of parting with my hard earned cash without a chance to "look and feel", so I visited several of the well known sofa companies in the area to check product and price. In some cases I liked the products but a nagging feeling kept pulling me back to the computer to view Just4Sofas web site.
Eventually I ordered a two seater leather reclining sofa and a matching recliner chair. There was a 12 week lead time but it wasn't a problem because I was in no hurry.
A week before the quoted lead time ended I was contacted with details of delivery time and date and the financial payment was finalised over the phone with Paul.
Delivery was precisely on time and the delivery staff were polite and competent in setting everything up, checking and demonstrating how the recliners worked. All the packaging was carried away by them to the van and they even offered to hoover up the waste from the carpet before they left.
What about the furniture you may ask................well, I cannot give enough praise to the looks, the feel, the comfort, the workmanship and the top notch quality of this furniture. It has exceeded my expectations by a mile! Some of my family came to visit last night and they were green with envy, each of them saying that my choice was excellent.
To summarise....excellent product, excellent customer service and excellent price. Thank you so much Paul and Just4Sofas- I highly recommend them to anyone who is considering the purchase of this type of furniture.
Best wishes and every success for the future.
Whilst out shopping in Bicester Avenue some 3 months ago, my wife and I came across a display of sofas and chairs by Just4Sofas. There was no sales staff to hassle and persuade, just the range of furniture and the invitation to sit and try. This we did, noting that the various styles and finishes were of high quality and just the sort of thing we had been thinking of buying. The fact that there was no sales staff showed the confidence the company had in the fact that the furniture spoke for itself in terms of quality and price. Several days later, I looked the company up on the internet and contacted Paul for more information. I could not have been more pleased, he was able to answer any question and was willing to send us samples in order that we could choose. This we did and, sure enough, 12 weeks later he called to ask when would be convenient to deliver. We took delivery yesterday, having been kept up to date by text and phone as to any traffic delays and hold ups. The delivery was performed efficiently and cleanly and without any problems. We are very happy with the results and would not hesitate to recommend this company to all. Certainly worth five stars on any rating table.
Just had to let you know how delighted I am with my new sofa and chair. They are top quality in construction and leather, very comfortable and look superb. I was a little concerned about buying online without first seeing or trying the sofas. I did not need to worry. The delivery team was very efficient. I was allotted a time slot between 10am and noon on the day of delivery. They arrived at 9.58am. Very quick to assemble my sofa and chair. Very polite and jovial. I would highly recommend Just4Sofas to anyone buying new suites. Fast and efficient and very friendly service from Paul. Once again Thank you very much.
Thankyou so very much for my sofa, it's so lovely I don't want to get off it! It is everything and much more than I expected. Thankyou again.
I wish to thank you for your excellent service, the delivery service was very good as well. We have had the Imperia sofa set for over a month, it's a comfortable sofa set and we are very pleased with it.
Just a short note to let you know that we are at absolutely delighted with our sofas. They have exceeded our expectations and are more comfortable than we remember when we visited your showroom. The delivery guys were fabulous and although we had a delay we fully appreciate it was out of your control and now they have arrived the wait was definitely well worth it. We are now off on holiday using the money we saved by purchasing the sofas with you. Thanks very much.
My wife and I decided to replace our two sofas that had provided excellent service for 25 years. We decided that we wanted a pair of very high quality 3 seater electric reclining leather sofas that would compliment our newly decorated lounge.
We began our research shortly after Christmas 2013 and spent around 50 hours (between us) both on-line and visiting a number of the main national furniture stores; DFS, Harvey's, SCS and CSL, Furniture Village and Sofaland plus other smaller companies. We requested leather swatches from a number of suppliers. We reached a conclusion after visiting one particular major retailer and had identified the model we wanted.
As the two-sofa purchase was circa £2500 I decided it would be pertinent to look at some reviews of both the quality of product and also the performance of the supplier (after sales service, delivery methods, reliability etc.) before we placed our order. This is when the problems started. Just about every one of the 'big name suppliers' had dreadful reviews and by the bucket load. Finding this out caused us serious concerns and made us hastily review our plans. It seemed whenever we found a potential sofa we also found negative reviews of the associated company.
So back to the internet!
Almost by chance my wife came across Just4Sofas. She called me at work to say she may had found exactly what we wanted. The Just4Sofas sofa design we liked, The Superior, was available in a lovely semi-aniline leather and the semi-aniline Red colour matched our new décor perfectly. So, my wife called a man called Paul and ordered a few leather swatches. In the meantime I scoured the web trying to find negative reviews of Just4Sofas! My efforts proves fruitless. I could not find a single bad review (needless to say I was a tad suspicious). The semi-aniline Red swatch arrived the next day and looked like a very high quality hide. It was extremely supple yet also looked quite thick and hardwearing. The colour was bang-on for what we needed.
So finally we agreed to take the plunge. I had a couple of communications with Paul and placed the order. Paul only took a 20% deposit and said I would not be billed for the remainder until the sofas were ready for dispatch to me. I was quoted approximately 10 weeks lead time.
At around 8 weeks into my order I called Paul who had some unfortunate news. The manufacturer had taken on a major contract from a big American company and this had impacted lead-times. This was clearly out of Just4Sofas hands but proved frustrating to all parties. Paul agreed to keep me updated on progress which he duly did. After an extended delay my sofas arrived and Paul contacted me to advise. On the same day the couriers contacted me to agree a delivery date. I was sent an SMS message the day before to advise on my two-hour timeslot.
So, delivery day came and so did our two new sofas. The two delivery guys were really friendly despite the 80F heat. They unpacked them and brought the sofas into our home setting them up for us. The chaps were extremely careful and positioned the sofas exactly where we asked. They removed and took away all inner transit packaging.
To conclude, the sofas are simply beautiful and well worth the long wait. They are of very high build quality and use top grade materials - identical and maybe even better than La-Z-Boy quality in my honest opinion. The recliner mechanisms are silent and strong and the leather is top grain semi-aniline, being gorgeous to the touch. We are delighted with our purchase and comforted by the dual 10 year warranties.
We bought 2-seater and 3-seater leather electric recliners 4 and half years ago. A bit concerned about buying on-line, but the prices were very competitive. Excellent company to deal with, very helpful and sofas arrived on time and were assembled without fuss. We couldn't be more happy with these sofas, the leather is absolutely beautiful and they still look as good as new. Really comfortable too - superb value for money.
We are delighted with our new sofa. It looks beautiful in our lounge and so comfortable. The quality is exceptional and extremely well made. I am so happy that I found JUST4SOFAS while surfing the net. I am grateful that you were able to supply my sofa at short notice due to my husband's illness so that he is able to enjoy it for a short while. I rate your customer service as 10/10, I was kept well informed regarding the delivery and the installation was done quickly and efficiently. Thank you for a beautiful sofa.
Just to let you know, 4 months in with my new sofa and it is perfect. It has been used extensively as both for relaxing and as my chair for working - I have purchased an awesome laptop adjustable stand that fits over it just lovely. I could not have asked for anything more from yourself or your company, I just wish there were a few more companies like yours out there.
The whole experience from ordering to delivery was a pleasure to deal with Just4sofas. The delivery men set the sofa up took all the packaging away and even swept up. I would highly recommend Just4sofas to anyone. Thank you to all concerned.
I spent quite a while researching the various options online for the type and style of sofa I was looking for, and can honestly say that without exception your company ticked all of the boxes. From an easy to navigate web site, through a simple purchase process to a fast and courteous delivery team. Everything was made as stress free as was possible. When I add to this that the product itself is probably the most comfortable pair of sofas I have ever experienced, what can I say but thank you and wish you continued success. It is true what people say, in most cases you get what you pay for, but in my dealings with your company, I have to say that what I got was way and beyond all expecations...bravo.
We are delighted with your service and the delivery people were very good.
I have been constrained by the narrow, tight stair that all furniture must pass through to reach my flat. I found Just4Sofas using an internet search to find sofas that could be delivered into tight spaces and was delighted to see the range offered on the website with a willingness to cope with delivery issues.
I ordered my choice of sofa and waited for the delivery date to be confirmed. Today, my 3 seater recliner sofa was delivered, dis-assembled and then re-assembled in my living room. I now have a really comfortable, stylish sofa in my living room.
I'd recommend Just4Sofas to anyone, but especially anyone else who has had to make compromises due to delivery challenges in the past. The delivery guys had to bring my sofa up in parts, and I know that it was a tight fit, but they were friendly and professional throughout.
Very satisfied with the purchase, great value for money.
We are very pleased with our sofas, which are very comfortable and very good quality. The delivery service was very good, the delivery team set everything up exactly where we required them and took time to show how everything worked.
We decided to purchase two leather recliner armchairs from Just4sofas after searching the many furniture sites on the internet. They stood out from the run of the mill sites and promised good service, quality products and delivery in two weeks.
From my initial phone call to their Cambridgeshire HQ right through to the delivery of our two recliners I can't fault the service of Just4sofas. We were treated as valued customers, and kept informed from order to delivery, even down to saying they would arrive at 1.p.m. on Saturday - which they did, exactly at 1.p.m.! We now have two very comfortable recliners to replace our old suite which they removed for disposal.
Would I recommend them? - Definitely! Would I use them again? Most certainly! Excellent service and excellent product!
Just letting you know how happy i am with my new sofa. I ordered it from your website and i have to be honest, I was a bit nervous on the day of delivery as I had only seen a picture of it on your web site and wasn't sure what to expect - but I am really pleased with it. It's really good quality leather, really soft and well comfy, and worth every penny.
We are thrilled with our new recliner. The delivery guys were very thoughtful and friendly and we are really pleased with the colour that matches our exisiting furniture.
I am delighted with the suite. A prompt delivery and your men assembled the suite with good humour after a very long day with a long journey home. I would recommend your company to anyone, Thanks once again.
What delightful delivery lads you employ, they were wonderful, and my husband is really, really pleased with the quality of the sofas and the mechanism. So much better than the Stressless sofa we already have from 9 years ago. Best wishes for your continual success and I will definitely recommend you to friends.
Thank you for making my sofa purchase heaven. After a terrible experience with SCS involving a broken frame and a delivery man jumping up and down on the interlocking brackets to make them fit, I scoured the Internet for reviews of sofa companies and yours came out on top.
I took a drive over from Watford to Cambridge to view your sofas in your showroom and was very impressed by the helpfulness of the lady present. After trying several I settled on the Rimini which was perfect but on later inspection turned out to be slightly too long for my limited space available. Once again, Paul was on hand to talk me through the alternatives and I selected another one that would fit perfectly, having also seen this in the showroom as well.
One little hiccup on delivery day, SNOW! lots of it, however I was kept totally informed of the problems and advised of alternative delivery the following week. The guys turned up 30 minutes early and carried the sofa in whilst being very careful of my walls and wooden flooring. The sofa was assembled within 20 minutes - and I must say the frame and metal bar and interlocking bolts were a far cry from the horrid L shape brackets that were on the SCS model. The recliners were both tested and the sofa moved into place expertly and the delivery guys were on their way.
I can fully recommend Just4Sofas to anyone thinking of purchasing a recliner, as the the "personal" touch of being in contact with someone rather than a faceless company truly made buying this sofa a dream. The 10 year guarantee on structure and electrics is yet another reason to buy, and whilst I have only had the sofa for several days, you don't offer those kind of warranties if you expect to see returns or problems.
I look forward to many years of reclining pleasure and can only extend my thanks once again to Just4Sofas for restoring my confidence after my nightmare first experience.
We have no hesitation in recommending Just4Sofas. We’d had enough of the ‘high street selections’, and all 12 to 16 weeks delivery unless you settle for inferior quality. Luckily we stumbled across Just4Sofas who present you with an excellent choice of designs and all electric so no combinations or extra costs to consider. With a little apprehension of ordering such an expensive item on the web without a ‘prior viewing’ we chose the Modena suite. Having now taken delivery and at the specified date any apprehension has disappeared and we’re more than happy with our purchase. The quality of the leather and build are very good, easily beating the ‘high street’ for value.
Tony and Chris Restarick
We ordered a Parona recliner sofa and were told 8 to 10 weeks delivery time. Spot on 8 weeks we were informed that it would be with us the following week. Two hours late due to traffic and heavy work load it arrived. Delivery guys couldn't have been more courteous even after a long day ending on the south coast at eight in the evening. Lovely sofa. We are so impressed we are ordering a recliner armchair.
Just wanted to drop you a quick email to let you know i received my sofas bang on time. The two delivery guys were great and i'm delighted with my purchase. Thanks for a great service, i would recommend just4sofas to anyone. Thanks again.
We are delighted with our Superior recliner sofa.
We fortunately found Just4Sofas on the web after our pre-sales enquiries were treated shabbily by a major retailer; A so called sale price and offer of extended "interest free" credit along with a couldn't care less salesman turned out to be a highly inflated price. That experience had really put us off sofa buying. A telephone call to Just4Sofas restored our interest. We were invited to visit The Home where we were offered a good choice, sound advice and a high quality product at a very competitive price (saving hundreds). Communication regarding delivery was excellent. The sofa arrived within a minute or two of the estimated time on delivery day. Every member of the Just4Sofas team, including the delivery men were polite, efficient and showed a caring attitude. We couldn't ask for more and are likely to become returning customers. Thank you all.
Jane and Mark Harriman
It was a pleasure dealing with your company from start to finish. We viewed the sofas in your store and completed our purchase online choosing a make and colour. We then phoned you to say that we might want to change the colour & you had no problem in sending us out colour swatches and putting our order on hold. Once we chose a new colour, you ordered the sofas and gave us an estimated delivery date. Prior to the date, you contacted us again to indicate that the sofas were on route to your warehouse with an estimated delivery date. You then agreed with us a date for delivery and gave us a 4 hour slot. You telephoned on the day to give an estimated time and delivered and assembled the sofas for us and checked all reclining mechanisms were operational.
The sofa's themselves seem excellent and whilst we have only had them for 10 days, I can confirm that we are really happy with them and I would have no hesitation in recommending your company to others. It is nice to do business with an organisation that delivers on it's promises.
All went well, delivery bang on time and set up as desired. All-in-all a painless experience from beginning to end. In use, very nice, the motors are smooth and quiet.
We have a word for you ;T H A N K S !!
THANKS,for your help answering all our questions, giving us the confidence in placing an order.
THANKS,for quoting a realistic delivery date, exceeding this by the smallest margin.
THANKS,for keeping us informed during this 'waiting period'.
THANKS,for your most helpful and efficient delivery/installation team.
And last,but far from least THANKS,for the quality and comfort of our Avalon purchases.
All in all a job well done.
Peter and Christine Finn
Many thanks for safe delivery of sofa, arrived on time with a phone call prior to advise they were on their way. Sofa as described on website, comfy and love having an electric recliner. Great service.
Paula Harrop in Sale
The sofa is comfortable, very relaxing and the staff are polite and friendly. The delivery guys just set it up in minutes. Fantastic! Would highly recommend just4sofas, i love my electric sofa. I looked online saw what I wanted, got what I ordered and to perfect standards.
Mrs Goodwins from Morden
I purchased a leather reclining chair from just4sofas and the service and quality of the chair is excellent. I had a phone call to tell me the date and approx time of my delivery .The delivery men were so helpful and friendly, chair installed in no time and no mess - packaging was taken away. I cannot fault this company buying has never been so easy. Would buy again and would definately recommend. Thankyou so much for making shopping a pleasure.
Pat Elliott from Tadley
Just to say thankyou, the sofa looks stunning. We are so pleased with it. I think you will probably get a few orders from my neighbours, as they are very impressed with mine. It was so worth the wait time. Again, thank you so much.
Ian Ross from London
Very competitive price, excellent service, top of the range quality, one of the best purchases i have made.
Daniel Cowley from Bicester
We ordered a 3 and 2 seat cream leather fully electric reclining suite which came quickly and we were delighted with. A couple of years later we decided to move them to a different room and wanted a single seater. So 6 months ago we contacted you and shortly after that arrived. The suite is so comfortable and we have never had any problems. Some friends visited last weekend and were extremely impressed. So much so, they wanted your details to phone up and order! So sorry this 'thanks' is a bit late but you should know we are still chuffed with our purchase and we know our friends will be as well.
We recently purchased a Parona 3 seater electric double recliner sofa and two parona recliner chairs, for my Parents. What a fantastic service we received!! We were given a rough idea of a timescale that we would have to wait for them to be delivered and the exact day was confirmed a few days prior to delivery. On the morning of the delivery I received a call from the delivery men, to tell me roughly what time they would be with me at my Parents house and again they were spot on, with the time! When the delivery men came, they were very careful, so not to bump into anything and delivered the items very carefully. Once they had finished bringing it all in, they assembled it and showed me how the controls worked, etc. They then wiped it over with a damp cloth, to save finger prints being left all over it. What a brilliant service from start to finish! Communication was excellent, delivery was excellent and even the technician's were excellent when I had to report a tiny mark on one chair. Within 48 hours they were there and the mark was gone. A company I will certainly deal with again and I will also recommend the company to my friends and family. Thank you very much.
We just wanted to say thank you for your help & advice on the Modena sofa....we received it on 29th June & we are very very happy with it, it is "FAB" we love the colour, it is so comfy & easy to recline... it has made a BIG difference in our life with us being disabled....the delivery men were so lovely & set it up very quickly for us.....Thank you again for your help & thank you to just4sofas for making it so easy to buy. GREAT SOFA & A GREAT PRICE.....family & friends are already asking where we bought our sofa .....and we are very happy to tell them.
Mrs P Marsh
What a pleasant experience it was buying our two leather sofas from you. From going to the showroom where you have various models on display near Ely Cambridgeshire, to talking through and placing the order over the phone. The extremely courteous delivery drivers who installed the sofas were to be commended and we were kept informed throughout the whole process from placing the order to the sofas being delivered. We are extremely pleased with the sofas themselves and we would be happy if you would like to use us in any reference or testimonial on your website.
John and Lynda Fitzgerald
We went to see "Just 4 Sofas" range at their showroom in Cambridgeshire, found a sofa that we really liked. Phoned Andy from "Just 4 Sofas" and found out that the sofa we liked was not in stock and needed to be ordered, we were happy to wait for this. Andy made the whole process very clear to us, and everything happened as he had explained it to us, delivery was estimated to be 8-9 weeks. When delivered, the sofas were assembled and tested by the delivery team. All together we were very happy with "Just 4 Sofas" and their business ethics and customer service. Happy customer.
We have just recently bought two sofas from Just4sofas. The style we ordered wasn't in stock but they rang us straight away to make us aware and as soon as it came they contacted us with a delivery date. The furniture arrived on time. The delivery men were very helpful and checked everything worked and asked me to try it out. It's just what we wanted very comfy and lovely leather, it's well worth the money we are very happy with it and would recommend buying from them.
This is just to say that we are more than pleased with the quality and service from just4sofas. We had been looking for some time and had been round all the normal "big names" and endured the endless salesmen speak and still end up not buying anything. Luckily I decided to look online and found just4sofas. We took the gamble which was a no brainier with the money back guarantee. The rest is history, we cannot fault any stage of the process.
I'd just like to say that the delivery team was friendly, helpful, quick and efficient. I'm very happy with the sofa itself - the Imperia 3 seater electric recliner in black. Great price too!
We are very happy with our suite. Very comfortable and looks great. Thanks Andy as well who was very helpful and always returned my calls. Plus the delivery men were very kind, they tested and assembled my recliner suite in no time. I bought 3+2+1 suite (Parona) in black which is very comfy and look great. Very nice company and i would recommend to anyone. Plus the price is reasonable much better than DFS and better quality.
Thank you for the excellent service from you personally as everything you arranged went perfectly. My sofa arrived on time and the delivery men were polite, friendly and efficient and took my sofa apart to get it upstairs into my lounge where they reassembled it in no time at all. I am delighted with both the quality of the sofa, and the whole experience with this company has been a joy.
The experience of buying from your company has been a pleasure from start to finish. The sofa arrived within 14days, the 2 guys who delivered it were fantastic - they wore overshoes and disposable gloves, removed all the packaging, put the sofa EXACTLY where we wanted it and were extremely polite and pleasant. The quality of the sofa exceeded our expectations. We nearly bought a sofa at twice the price, but with the 7 days money back warranty I thought 'what have we to lose?' Everything about the sofa oozes quality and the reclining mechanism whisper quiet. We are so delighted that I have placed another order today.
Veronica Goadby from N. Wales
Just4Sofas have exceeded all expectations and have delivered a first rate personal service based on good old fashioned trust, honesty and excellent communications, making the customer feel really valued and confident that they have made the right choice. Just wish all internet companies operated in this way!
Trish Glover from Stafford
Very impressed with the service throughout and the quality of the product.
Trevor Youngs from Suffolk
Dear Sir, We are happy to recommend "Just4Sofas". From the first contact by telephone the gentleman was very helpful and polite. The sofa arrived on the time scheduled and was exactly as advertised. Delivery men were friendly and helpful. We wish you every success for the future.
Trevor Utting from Norwich
I am very pleased that I found Just4sofas on the internet. I have found the staff very pleasant and the order and payment very simple. The value for money is outstanding and the quality is equal or better to the most expensive found in the high street. The delivery was on time and the lads who installed the furniture were polite friendly and took great care. I would without hesitation recommend Just4sofas. Many thanks for your outstanding service.
Tony Moore from Suffolk
I was a bit apprehensive buying a sofa online especially when it costs so much, however I need not have worried as 'Just4Sofas' took the worry out of it. It really couldn't have gone any easier giving me great peace of mind. Communication was excellent from the point of sale right through to the after care. I would highly recommend this company for its excellent sofas and its outstanding customer service. Thank you Just4Sofas.
Sue Noakes from West Sussex
Would just like to say how delighted my wife and I are with our new Parona Recliner. The quality is excellent, the leather really soft and the comfort fabulous. The two guys who delivered the sofa were extremely efficient and polite and couldn't do enough to help. Would highly recommend the sofa, your delivery men and your company without reservation and will more than likely be ordering again in the very near future.
We bought an electric reclining sofa about a year ago and we're still very happy it. The guys delivering the sofa carried it to the living room and assembled it for us and even helped with cleaning up all the packaging afterwards. It was raining, but they covered the sofa in plastic so it doesn't get wet. The sofa has a few scratch marks by now from our cat, but we've had no problems with the reclining mechanism. Rynier.
Rynier van der Watt in Peterborough
Thank you for my excellent settee & chair. They are a joy. The delivery was within the time scale stated and the 2 chaps who did the delivery were very efficient and courteous. Again many thanks.
Roy Booth from London
Very good service. The sofa was excellant value and was delivered on time. Thoroughly recomended.
Robert Humphreys from Leicestershire
I ordered a three and two seater Nevada from Just 4 Sofas through their Internet site. They informed me that it would be delivered within two weeks which I was amazed at (they actually turned up in 10 days). Installing the sofas was done quickly and with no hassle even though they had to split the three seater apart as it would not fit through the doors! The delivery guys were polite and helpful and made the whole experience very easy. The sofas are soo comfotable and the electric recliners are brilliant and can sit very close to the wall even when fully reclined! Thoroughly recommended.
Robert Barwell from Peterborough
My enquiries were dealt with courteously. Delivery arrangements were made to suit my convenience. The suite was unpacked, set in place and tested. The quality is as advertised. It looks good, is comfortable and is admired by friends. I have no hesitation in recommending just4sofas.
Rev Ken Smith from Nottingham
Sofas got delivered on the same day that was promised. It came bit late. But all our wait was worth it as Sofa is amazingly so good .... It is so comfortable and excellent leather. Easy to clean and maintain. The power reclining is so good that my hubby sometimes sleeps in the sofa when he does a call out (IT consultant) in the night. People who delivered sofa was so efficient and had been so friendly and sofa was all set within 20 minutes ... so far so good. It comes with warranty and I have trust that they will deal it efficiently when such situation arises.
Priya Ramkumar in Leeds
We bought our sofa from Just 4 Sofas late last year and so have now enjoyed about 8 months use. We are as delighted with our buy now, as on the day it was delivered. It looks every bit as good in our living room as it did in your Chigwell showroom and the service provided by Just 4 Sofas was peerless. Our suite is in constant use and continues to operate perfectly. I would have no hesitation in recommending Just 4 Sofas to our family, friends and colleagues.
Phil Pritchard from Nottingham
I am very happy with my Nevada 2 seater recliner sofa and was pleased with the service, delivery and ease of ordering.
Pauline Jones from Manchester
Hi, furniture delivered. Am ecstatic, absolutely beautiful, lovely colour and fantastic quality.
Just a quick note to say that we are delighted with our new sofa and chairs. The purchase process was so easy and you delivered them when we wanted them not when you wanted! Your delivery guys were very helpful and installed them without fuss or bother - even holding my 3 week old son whilst i made the tea! Very happy and have already recommended you to some of our friends. Thanks again.
Nigel Morris from Essex
I write to thank you for your prompt and on date delivery. As our order was just pre Christmas, we weren't holding our breath but you came through.Both myself and my wife are extremely pleased with the quality of the leather and the motors which are as smooth an any we tried. They seem to incline further than others we looked at and my chair is fantastic, and does get a lot of use. Your delivery guys were polite and helpful,assembling the chair and sofa, then connecting to my electric points and taking away all the packaging, which i might add was a hell of a lot, no leaving damage in transit there was there. The 100% all round same quality leather is nice, unlike cheaper versions which have backs of chairs and sofas in patched, inferior quality leather. The leather is as supple as you described and even after sitting on it for some time, the seats return to its original firm look without being a hard cushion. Easily wiped clean but we also use a leather feed as advised. All in all, a very pleased customer and look forward to dealing with you in future when required.
Nigel Davies from Mid Glamorgan
I ordered the sofa online with a two week guarantee. Of course, not having seen the sofa previously, sat on it or such, I was a little nervous about how it would be. I had previously viewed many in showrooms and had a good idea of what I wanted - dimensions, height especially and design generally but I had not seen it. I need not have worried. The sofa when it arrived, on time and delivered by two friendly staff who had to dismantle it to take it up two flights of stairs, I found to be excellent - comfortable, good quality build and nice leather, all very pleasing. I tried it out and fell asleep immediately with the recliner operative. Altogether a pleasant buying experience. Before delivery, the store contacted me three times to confirm delivery, change the time-slot to suit me and other matters. The support and customer attention appears to be first class and I would have no hesitation in recommending Just4Sofas to any buyer.
I'd just like to say that we were extremely pleased with the zero-pressure look around the showroom in Hainault and the quality demonstrated there at a very reasonable price. Our order followed soon after. Everything we needed to know about our bespoke order was clearly explained. We look forward to delivery and many quiet winter evenings in front of the TV, fully reclined.
Keith Halewood from Kent
Great service, excellent product and value for money and fantastic delivery times. Would definitely use again.
Kathryn Goodwin from Cheltenham
Just4Sofas have been exceptional, their customer support is the best i've come across which is one of the reasons I purchased my sofa from them and the quality of the sofas are just as good if not better than there support. I have recommended Just4Sofas to family and friends.
Jon Hill from Plymouth
Very pleased with semi-aniline sofas. Bought a 2 and 3 seater Parona sofa. Look good, very comfortable smell lovely. Paul was first class from start to finish. He was always pleasant, friendly, competent and patient. There was a " glitch" which was beyond everyone's control and this did cause me momentary concern. Phoned Paul who responded immediately - problem solved!! The measure of an organisation is how it respoonds to an adverse situation - it's easy to say " brilliant" etc when things go well. This was a perfect opportunity to demonstrate " quality customer service" and Paul passed with flying colours Full marks also to the delivery team ( led by another Paul) - on time, assembled, tested, away, all in half an hour or so.
The service we received was very good, prompt delivery to a very difficult place to reach. The sofa was carried up awkward stairs and fitted professionally. The sofa is as described. Many thanks, Jayne.
Jayne Thomas from Dorset
I was very impressed with the service provided by your company. You were informative and delivered on schedule and were also understanding to my needs. I would like to send a big thank you to all those involved, from first enquiry to the actual deliver and installation of the recliners.
Helen Stuckey from Surrey
The service, both when ordering and when the settees were delivered, was excellent.
Elisabeth Liu in East Sussex
We would like to thank you for the most comfortable and smart looking recliners ever!!...They truly are the one thing we most look forward too when we come home after a tired days work. They are our pride and joy and we will certainly recommend your products to friends and relatives.
Dipti Varma from Hertfordshire
We found your company through a search engine and were impressed with what we saw so we went to your sister company showrooms where the salesman was very helpfull and not pushy like in many showrooms. When we returned home my wife phone you and ordered the Sofa and Armchair that we liked. Paul took the Order and confirmed the order and reciept was sent by email within 15 minutes and a date was set for delivery, Within 14 days not like most sofa suppliers 6 weeks plus. We got a phone call from Paul who asked if it would be possible to deliver on Saturday WOW 3days. We received a phone call on the saturday from the delivery guys telling us exactly what time they would arrive, And true to their word bang on time. The guys were very considerate and careful installing the furniture and very tidy lads. I would recommend this company to all my friends and Family when asked Many thanks to all concerened.
I initially bought 2 x two-seater electric leather recliner sofas, I was extremely delighted with the quality of the soft leather and the overall comfort of the sofas. We subsequently bought a three-seater electric leather recliner sofa as well. Overall I would rate these sofas as a five star product for quality and comfort, and I would highly recommend them. The delivery and sales staff are a delight to deal with and I would also rate my experience with them as five star as well.
Carol Hunter from Liverpool
As I was passing the London sales room which have them on display, I popped in and was delighted to find that they came up to full expectations and great value. The purchase was done on the web site, and I was contacted quickly to give me a delivery date. I was kept fully informed and they even phoned to say they were 30 minutes away. After six months of very hard wear, ( I’m retired and have some disabilities, so I am using the sofa for 9 hours most days ) I can highly recommend both the sofa, and Just4Sofas and am planning on a 3 seater to replace my other sofa in the near future.
Bob Rowcliffe from Peterborough
Before ordering our sofa from just4sofas we spent several months looking around furniture stores and getting very frustrated with the poor service and aggressive sales pitch. We were impressed with just4sofas, the sofa arrived within two weeks of ordering. It was delivered personally by company staff not delivery drivers and was delivered to exactly where we wanted it in the house. You can't fault the service and the sofa is great! The sofa was exactly as advertised and we are very happy with it.
Anne Buckley from Devon
I would like to say it was a very easy to use website, delivery and installation was excellent and most of all the sofas are extremely comfortable and excellent value for money.
Angie Best from London
Just a quick note to let you know how much we love our new sofa, and how pleased we were with your service! I could not believe we were sitting on it only 2 days after ordering it, and the lads who delivered it could not have been more helpful. I hope to get many good years out of this sofa, but you can be sure there's only ONE place I will go to for its replacement - Thanx Drew & Sandra.
Andy Fuller from Kent
I would like to offer my heartfelt praise to the just4sofas team for a brilliant business and excellent service. Having done the rounds of sofa superstores with their permanent sales and super slick salesmen it was refreshing to find a genuine business. They had exactly what we wanted and the idea to send it back if we didn't like it was fantastic. We also saved a heap of cash too!
Alastair Sadler from London